With internet banking, you can transfer funds between your own accounts or to an external party. 

How to transfer funds 

1. Log in to internet banking.
2. Go to Payments > Transfer money.
3. Select which account you wish to Transfer from.
4. Select who you wish to Transfer to. You can choose to transfer to your list of internal accounts, internal or external personal payees. Alternatively, to transfer to a new payee, choose Pay New and then enter the BSB and bank account details of the person whom you wish to pay¹. You can also use PayID to make fast payments. To find out more, click here
   Please note: there is a $5,000 transaction daily limit to external transfers. If you need to transfer amounts over this limit, please contact us and we can complete the transaction for you.
   
5. Enter a reference for the transaction, a nickname for the payee if you wish to save it for future use, and the amount you wish to transfer.
6. Choose when you wish to make the transfer: Transfer Now, Once On or Recurring. If you select Once On or Recurring, you will be prompted to enter the date on which you wish to make the payment or choose to end your payment after a set number of instalments.
7. Click on Next and you'll be prompted to enter your internet banking password again before clicking OK to complete the transfer.
8. Once you complete the transfer, you will be sent an email confirming the transfer.
   

¹ Important note: Please check the account details you have entered, the account name cannot be verified by us prior to sending your funds. Incorrect information may result in funds being credited to the account of an unintended recipient if the BSB number and/or identifier do not belong to the named recipient, and loss of funds should they not reach the intended recipient. It may not be possible to recover your funds from an unintended recipient.

If you do make an error, please let us know and we will action a Mistaken Internet Payment request where we will contact the unintended recipient's banker and request the payment be returned. Your online banking terms and conditions includes our obligations for these reports and the ePayments Code explains further.