Forms & documents


Home & personal loans

Savings & accounts


Regular payments, direct debits & credits

Credit cards


Terms and conditions

Product disclosure statements

At-call savings accounts (PDF, 101.5 KB)

Investment accounts (PDF, 123.1 KB)

Non-cash payment services (PDF, 176.2 KB)

Superfuture RSA PDS (PDF, 544.0 KB)

Fees & charges (PDF, 168.8 KB)

Savings & term deposit accounts interest rates (PDF, 143.4 KB)

Salary Packaging Cards PDS (PDF, 243.5 KB)

CGU First Choice Home insurance (PDF, 924.2 KB)

CGU Fundamentals Home insurance (PDF, 879.9 KB)

CGU Landlords Residential Property insurance (PDF, 4.7 MB)

CGU Motor Vehicle insurance (PDF, 5.1 MB)

CGU Travel insurance (PDF, 6.7 MB)

CGU Boat insurance (PDF, 5.8 MB)

CGU Caravan insurance (PDF, 3.6 MB)

CGU Loan Repayment Protection (PDF, 988.1 KB)

CGU Essential Cover Loan Repayment Protection (PDF, 332.8 KB)

Swann Motorcycle insurance (PDF, 334.3 KB)

Swann Motorcycle Insurance Supplementary (PDF, 194.6 KB)

Telegraphic transfers (PDF, 727.7 KB)

AEA-V Income Protection Insurance Scheme (PDF, 190.3 KB)

Allianz Loan Cover Insurance (PDF, 133.6 KB)

Allianz 5 Year Mortgage Repayment Insurance (PDF, 389.0 KB)

Other guides

Financial hardship assistance application form (PDF, 152.4 KB)

Financial hardship assistance brochure (PDF, 81.5 KB)

Home loans matrix (web page)

Home/investment loan packages matrix (web page)

Personal loans matrix (web page)

Complaints & disputes resolution guide (PDF, 93.2 KB)

Privacy policy (PDF, 103.7 KB)

Privacy notice (PDF, 103.0 KB)

General descriptive information about operation of accounts & account facilities (PDF, 97.1 KB)

Things you should know about your cheque facility (PDF, 149.4 KB)

Things you should know about your proposed credit contract (PDF, 140.2 KB)

Fraud prevention (PDF, 90.7 KB)

Budget planner (PDF, 157.1 KB)

Portfolio planner (PDF, 183.7 KB)

Visa emergency overseas toll-free numbers (PDF, 109.9 KB)

Cashcard ATM (for PIN change) (PDF, 145.7 KB)

Complaint form (PDF, 103.0 KB)

BSB: 704 230

Tools & Resources