Personal Bankers – Glen Waverley & Royal Children's Hospital (PT)

About this role...

Reporting to the Branch Manager you will be engaging with our amazing members in a customer facing capacity to drive new business opportunities within the Branch. A day in the life of a Personal Banker at BankVic will see you strengthening local relationships by accurately identifying and matching member needs to our range of retail banking and lending solutions to ensure our members receive the highest service levels coupled with an effective, honest and fair service. This role will give you great exposure to multiple areas of our business such as advising on appropriate products and services including basic deposit, lending and general insurance, handling enquiries on home/car/personal loans, overdrafts and credit cards as well as daily administrative and cash handling /teller functions.

This is where you come in…

So, it’s no secret you love to talk! You are on a first name basis with anyone that crosses your path, a real people person. You have a way of making everyone feel at ease and it’s what makes you really good at what you do in your everyday working life. You don’t mind digging deeper to find solutions and you love helping people. Maybe you’re not sure what your next move is within the financial services space or maybe you’re looking to build on your knowledge in this area because you have great ambitions to grow in the industry, either way you are ready to take the next step in your career and be recognised for your talents. You want to enjoy where you work, where your contribution will be greatly valued. What really drives you though is the opportunity to make a difference in the everyday lives of extraordinary people, being a part of something meaningful. You have the tools to achieve success and ensure every member receives the ‘Banking with Heart’ experience.

You in a nutshell

•You have good working knowledge of the financial services regulatory framework, including AFSL and ACL obligations, Privacy legislation and understanding of lending procedures including adherence to responsible lending under the NCCP Act.

•You have 1-2 years demonstrated sales experience within a retail banking/lending/insurance environment.

•You have amazing customer service skills with a natural ability to build rapport.

•You bring a high attention to detail with strong numerical, analytical and credit skills.

•You are a team player who is able to act independently and thrive in a member focused environment


Role: Permanent - Full-time & Part-time

Location: Glen Waverley & Parkville

Apply: To apply for this fantastic opportunity please send your resume and cover letter to careers@bankvic.com.au

BSB: 704 230