Contact us

General enquiries

call us13 63 73
(International +613 9268 9373)

fax03 9349 3113

postBankVic, GPO Box 2074,
Melbourne VIC 3001

Business hours:

Service & Sales
8am - 5pm, Monday to Friday

Branches
9am - 5pm, Monday to Friday
Looking for a BankVic branch?

Lost/stolen cards & suspicious transactions

During business hours

call us13 63 73
(International +613 9268 9373)

Outside business hours, call Visa 24-hr Emergency Hotline

call us 1800 621 199
(International +612 9959 7686 or +1303 967 1090*)

See also Visa Emergency Overseas toll-free numbers (PDF)

* collect call

Online enquiries & feedback

If you would like more information on any of our products or services, or to provide any feedback, please complete our Online enquiries & feedback form.

If you're travelling overseas soon, please advise us of your travel details by completing our Overseas travel notification online form.

BankVic Head Office
Level 3, 215 Spring St, Melbourne VIC 3000.  DX 211382
Type of enquiryContact details
Phone-a-Loan

Car & personal loans

fax03 9268 9294

Home loans

fax03 9268 9230

emailloans@bankvic.com.au

Insurance

fax03 9268 9257

emailinsurance@bankvic.com.au

Financial planning

fax03 9268 9353

emailfinancialplanning@bankvic.com.au

Switchboard

fax03 9268 9204

emailinfo@bankvic.com.au
(general enquiries only)

 

 

BSB: 704 230

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