Update: 22 June 2015
After more than 34 years' service to the Victoria Police community, BankVic has closed its Academy branch at the request of Victoria Police. This is due to a range of factors, but primarily due to heightened security concerns and the need to reclaim the floor space for Police activities.
We would like to thank all those members who took the time to complete our survey in regards to the Police Academy branch relocation. This feedback has enabled us to select an appropriate alternative premise that we believe best meets our members’ needs. The new branch will be located at the Brandon Business Park, Glen Waverley. We are at the initial stages of planning our branch fit out however we will be keeping you informed of our progress.
We encourage members to alternatively use the Monash Clayton, Carlton, World Trade Centre or City West branches in the interim, or contact us in regards to our Member Relationship Managers and Mobile Lenders who can also assist with everyday banking. We are sad to be leaving but we respect Victoria Police’s concerns.
BankVic would like to extend its sincere gratitude to all members who have frequented the Academy branch – our staff feel privileged having had the pleasure of serving Police members, Recruits and Academy staff over many years.
We understand you may like to know more or have questions about this change. You can find FAQs below or you can call us on 13 63 73 – our staff will be pleased to talk to you.
Q: Why is the branch closing?
Due to a decision made by the Victoria Police, BankVic will no longer have a branch at the Police Academy. This is due to a range of factors, but primarily because of heightened security concerns and the need for Victoria Police to reclaim the floor space for Police activities. We are sad to be leaving but we have to respect Victoria Police’s decision and we are working towards a solution for our affected members.
In the interim, we encourage members to use the Monash Clayton, Carlton, World Trade Centre or City West branches or contact us in regards to our Member Relationship Managers and Mobile Lenders who can also assist with everyday banking.
Q: When will the new Brandon Business Park branch be open?
We are in the initial stages of planning the branch fit out. We will be informing you of our progress along the way including the branch opening date shortly.
Q: I work at the Police Academy – how can I do my banking?
We understand the impact that this change will have on you and encourage the use of our other service channels to assist with your everyday banking including our Monash Clayton, Carlton, World Trade Centre or City West branches. Our Member Relationship Managers and Mobile Lenders are also able to visit you at your convenience.
Q: Where have the BankVic Academy staff gone?
We have a number of short term staffing needs and have redeployed our people to other areas of the bank in need of resources.
Q: If I do my banking at Monash Clayton – will I have to pay for parking?
There’s free short term parking in Wright Street which runs off Browns Road, or adjacent to the hospital front entrance in Clayton Road.
The above information was originally posted on 6 May 2015.
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