Our business practices

We are not focused on profits or paying dividends to shareholders. Our members are our priority, so all profits are reinvested into our organisation – and members directly benefit.

There are several key initiatives we have taken to ensure the financial wellbeing of our members, including:

  • engaging in responsible lending practices to help to ensure members don’t over extend themselves and detrimentally affect their financial security
  • provision of independent financial counselling to members who are experiencing financial hardship
  • regular reviews of our financial product range and introduction of new products in response to member feedback
  • competitive interest rates
  • lower fees.
BSB: 704 230