Renowned for offering creative solutions, the Product & Marketing business unit is a talented, ambitious and a collaborative group that is truly dynamic and consistently achieving growth targets. A fantastic opportunity exists for Head of Retention & Engagement with at least 5-7 years of experience to join and lead Marketing efforts in retaining, engaging and growing the existing BankVic customer base across products and channels.
You're a smooth operator and known for your exceptional stakeholder management skills and communication skills - you're confident in handling challenging or demanding interactions. You break down barriers with ease, gain buy-in from even the most difficult people and remain completely calm under pressure.
You're data driven, customer-centric and you know how to drive response. You embrace social media like a new friend and thrive in a digital environment.
Supporting your team members and set clear expectations.
You are degree qualified and a 'solutions focused' thinker. Your dream is to be immersed in the BankVic brand and follow the vision to ensure the retention strategy is clearly followed through the Retention & Engagement Team (and the entire organisation).
Use your best judgement. Send us a CV and a cover letter to email@example.com.
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